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Accessibility statement

Last updated 4 August 2026 Applies to the Rally website and mobile app

Our commitment

True Meridian AI, which operates Rally, is working to make its website and mobile app usable by as many people as possible, including people who use screen readers, magnification, voice control, switch access, or keyboard-only navigation.

Rally is used by people aged 15 to 25 and by staff and volunteers at community organizations. Both groups include people with disabilities, and a platform that exists to open up opportunities is not doing its job if parts of it are closed off.

The standard we are working to

We are aiming for WCAG 2.1 Level AA. We also work to meet our obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its Integrated Accessibility Standards Regulation.

Treat that as a target we hold ourselves to rather than an audited result. The known limitations below explain what is still outstanding.

What we have done

The following are built into the current website. Each needs to be re-confirmed after any significant redesign.

Known limitations

We would rather name these than let you discover them.

Accessible formats and communication supports

If any part of Rally is not working for you, we will provide the information in another format at no extra cost. Tell us what format works and we will arrange it, or agree on an alternative with you if the one you have asked for is not workable.

Feedback

We want to hear when something does not work. Email caelen@truemeridianai.com.

Tell us the page or screen, what you were trying to do, and what got in the way. If you use assistive technology, naming it helps us reproduce the problem.

We aim to reply within five business days. If a fix will take longer than that, we will tell you what we are doing and roughly when to expect it. Feedback can be given anonymously, though we will not be able to reply if you do not leave contact details.

Staff training

Rally is currently run by a very small team. As we take on staff and volunteers, everyone will be trained on the Integrated Accessibility Standards and on the Human Rights Code as it applies to people with disabilities, before they begin work that touches the product or its users.

Enforcement

If you raise something with us and are not satisfied with how we handled it, you can contact the Accessibility Directorate of Ontario, or file an application with the Human Rights Tribunal of Ontario.

How this statement is maintained

We review this statement at least once a year, and after any significant change to the website or app. This version was prepared on 4 August 2026 based on a self-assessment, not a third-party audit.